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Product Feedback Survey Template

Aimed at people already using a product rather than prospects. The last question is the one most product surveys never think to ask, and it is usually the most useful answer in the whole set.

7 questions, 2 required
Free plan, no card needed
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What respondents see

Every question below, exactly as it will appear. Nothing here needs editing before you send it, though you can change any of it once the survey is yours.

1. How satisfied are you with the product overall? *
😠😕😐😊😄
2. How often do you use it?
3. What are you mainly using it for?
4. How easy is the product to use?
1
2
3
4
5
Very difficultVery easy
5. How well does the product fit the way you work?
1
2
3
4
5
Not at allVery well
6. What one change would make the product more useful to you? *
7. Has anything ever nearly made you stop using it?

* Required question

What you get back

Results arrive as charts per question, and one click turns them into an executive summary, key findings and recommended actions. That is included on every plan, free included, and every figure in the summary is calculated in code rather than written by the model, so it cannot disagree with the chart beside it. See a finished report from a real 144 response survey.

More on this kind of survey in Product Feedback Surveys That Surface Themes, Not Just Quotes.

Start with this template and edit anything you like. It lands in your editor as a draft, so nothing goes out until you send it.
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